FAQ > FAQ

FAQ

How do I register and activate PlantVisorPRO?

Goals	Procedures	Paths/pages
Starting the product.	Completing PlantVisorPRO installation	System pages, Information

How to connect PlantVisorPRO in the network?

Goals

Procedures

Paths/pages

Setup PlantVisorPRO in a LAN.

See technical notes for network firewall settings.

How do I set up a new line?

Goals	Procedures	Paths/help chapters
Creates, edits a device line.	Setting up field devices	Maps, Devices, device details, Parameters

How do I set up a new device?

Goals

Procedures

Paths/help chapters

Adding a new physical device to the line.

Customizes a standard physical device configuration.

How do I set device parameters?

Goals

Procedures

Paths/help chapters

Setting parameters on one or more physical devices of the same type and logical devices.

Propagating parameters on several devices.

Importing/exporting parameters

How do I set a graph?

Goals

Procedures

Paths/help chapters

Optimizing curves, customizing graphs and curve colors on the global, group or single device levels.

Analyzes the behavior of one or more devices in a given time band, comparing log data readings and status.

How are reports managed in PlantVisorPRO?

Goals	Procedures	Paths/help chapters
To create HACCP, log or real-time report templates that are printed/exported by the user or automatically for scheduled activities.	-	Report, Report, Configuration
To print/export an HACCP or log report in the format indicated in the template.	Printing a HACCP and log report	Report, Report, Report

How do I get a relay start following an alarm?

Goals	Procedures	Paths/help chapters
Indicate the operating logic (direct/reversed) for each auxiliary relay and set the timer for timed relays. Creates a list of alarm variables that generate an action when triggered. Starts auxiliary relays connected to devices (i.e.: generator activation) following an activity	Setting alarm/event notifications and actions	I/O peripheral configuration, Relay Alarm and event management, Alarm conditions Alarm and event management, Actions, action details, Relay

How do I have an e-mail sent following an alarm?

Goals	Procedures	Paths/help chapters
Sets up the e-mail delivery service (for both notifications and service calls) and defines the address book. Creates a list of alarm variables that generate an action when triggered. Select recipients for e-mails sent following activities.	Setting alarm/event notifications and actions	I/O peripheral configuration, e-mail Alarm and event management, Alarm conditions Alarm and event management, Actions, action details, e-mail

How do I schedule printing or sending a report by e-mail?

Goals	Procedures	Paths/help chapters
To create HACCP, log or real-time report templates that are printed/exported by the user or automatically for scheduled activities. Set e-mail recipients Select the printer for the report Create a print action indicating e-mail recipients. Creates recurring calendars (i.e.: holidays or shifts) and special event calendars (i.e.: mobile holidays). Set the rule (group of actions, time bands and conditions) that define the activity.	Creating scheduled activities	Report, setup I/O peripheral configuration, e-mail I/O peripheral configuration: printers Scheduled activity management, Actions Scheduled activity management, Time bands Scheduled activity management, Rules

How do I backup and restore?

Goals	Procedures	Paths/help chapters
Save/restore the complete site image including configuration and log data.	-	System pages, System, Site backup/Site restore